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Shipping

All products are shipped from our office in Minnesota, normally within 2-3 business days. During our busiest months, July and August, orders may ship within 3-5 business days. Delivery time from the ship date will vary by destination and the shipping method you select. 

U.S. Shipping 

Shipping Time Estimates
The following estimates include 1-2 days of processing time at our warehouse. 

Economy Shipping (Media Mail®) - 5 to 12 business days. Available on select items only.
FedEx Ground® - 3 to 6 business days
USPS Priority Mail® - 3 to 6 business days
USPS First Class Parcel - 3 to 6 business days
UPS Ground - 3 to 6 business days
FedEx 2-Day - 2 to 4 business days
FedEx Standard Overnight - 1 to 3 business days

Alaska and Hawaii Customers
Please add 1 to 4 additional days to the time estimates above for Hawaii and Alaska delivery.

About Shipping Options and Rates
Shipping to US destinations is via FedEx, US Postal Service or UPS.  When you order, you will be able to choose from available shipping options. The shipping rates are calculated by the shipping companies based on the destination and the weight of your order. You pay what shipping your order really costs; we do not add in handling or materials fees.

We have been able to negotiate discounted rates with FedEx based on the volume of our shipments, and as orders continue to increase we expect customers to have access to even further discounted rates.  

We offer USPS Media Mail on some items. This is a slower, low-cost shipping method, and packages are sometimes delayed in transit. Media Mail packages are subject to inspection by the Postal Service. 

International Shipping

We ship international orders via the U.S. Postal Service, using International Priority and International First Class.

Most international shipments take two to six weeks to arrive. Due to the time variation in international shipping and customs, we cannot provide exact time estimates for international orders. The USPS provides country-specific time estimates on their postage rates and speeds calculator. (Remember to add in 2-3 days for processing at our warehouse.) If you do not receive your order within eight weeks, please contact us.

We can ship purchases only to select countries at this time. Shipping charges may need to be calculated manually for some destinations. If our webstore cannot generate a shipping option for your location, please email us to discuss shipping for your order.

Many of our products are available as PDFs, which may be downloaded immediately and which incur no shipping charges. Downloadable products may be purchased and accessed from any country with which trade is permitted under U.S. law.


Why No Free Shipping?

‘Free’ shipping is actually more expensive in the long run for customers. Any merchant has to make up the cost of shipping somewhere, which means prices elsewhere need to increase to cover those costs. This is done generally and inefficiently, resulting in the majority of customers paying more, even if a few pay less. And those who don’t qualify for free shipping - such as customers whose order total is less than the cutoff, or those located in Alaska or overseas - end up subsidizing the costs for those who do.

In our effort to make reading accessible to everyone, we believe we can provide lower prices, provide more transparency about the true costs, and be more fair to all customers by not offering free shipping. We believe that in the end all will be benefited by more direct pricing.


Digital Products

Many of our products are available as PDFs. There are no shipping or handling charges for downloads. Downloadable products may be purchased and accessed from any country with which trade is permitted under U.S. law.

Electronic downloads are available for immediate download. The automatic download system provides you access with a link emailed to you shortly after you complete your order.